Returns
At Verse, we strive to deliver products of the highest quality. All sales are final, and we do not accept returns or refunds once the order has been delivered.
Please review product details carefully before placing your order.
Non-Returnable Items
The following items are not eligible for return or refund:
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Products purchased during sale or promotional clearance
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Items marked as non-returnable on the product page
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Products that have been used, washed, altered, or damaged after delivery
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
You must provide:
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Your Order ID
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Clear photos of the product and packaging
After verification, our team will arrange a replacement if applicable.
Refunds
Refunds are only applicable if the product is unavailable for replacement after verification of damage or defect.
If approved:
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Refund will be processed to the original payment method
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Processing time: 5–7 business days
Shipping charges (if applicable) are non-refundable.
Order Cancellation
Orders can only be cancelled before they are shipped.
Once the order has been dispatched, cancellation is not possible.
Contact Us
For any order related queries, contact us at: